Support

How can we help?

Send us a message and we'll reply by email, usually within a day. You can also write to mikeshobes718@gmail.com.

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Common answers

How do I cancel Pro?

On your iPhone open Settings, tap your name, then Subscriptions, then FormForge Pro. Cancel at least a day before it renews. You keep Pro until the end of the period you paid for.

I bought Pro but don't see it

In FormForge open Settings and tap Restore purchases while signed in to the same Apple ID you bought with.

How do I get a refund?

Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

How do I move to a new phone?

Sign in with the same account on the new phone and your training syncs down. Pro members can also restore a full cloud backup from Settings, Backup and export.

How do I delete my account?

In FormForge open Profile and choose Delete account. It deletes your account and the data stored with it. Export your data first if you want to keep it.